Frequently Asked Questions
Orders & Purchases
How long does it take to process an order?
How long does it take to process an order?
All orders are sent to production as quickly as possible — typically by the next business day. Most items are produced within 10–14 business days or less, depending on what you ordered.
Once your order enters production, you’ll receive an email with your estimated shipping date. If it doesn’t land in your inbox, be sure to check your spam folder.
Please note: This timeline does not include shipping, and both production and shipping times may shift during peak holiday seasons. We do everything we can to keep things moving, but the busy season can bring natural delays.
Thank you for your patience and for supporting a small, family-run business.
I didn't get any email about my order, what happened?
I didn't get any email about my order, what happened?
More than likely, the email was filtered into another folder. Please check your Promotions, Junk, or Spam folders, or search for hi@livestockboutique.com.
If you still can’t find it, just send us an email and we’ll be happy to resend it.
How do I cancel or edit an order?
How do I cancel or edit an order?
Because each item is made-to-order, we can only cancel an order if it has not yet entered production. Once production begins, changes and cancellations are no longer possible.
If you need to update something (like a delivery address or info on your order), please email us as soon as possible at hi@livestockboutique.com and we will do our best to make the change.
Please include your order number in the message so we can help you quickly.
We’ll do our best to make adjustments if your order has not yet moved into production, but changes cannot be guaranteed due to the fast nature of our processing timeline.
How can I track my order?
How can I track my order?
You can track your order using the tracking link in your shipping confirmation email. If you have an account on our website, you can also log in anytime, go to My Orders, and click the tracking link there.
What if there is a problem with my order?
What if there is a problem with my order?
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
I didn't receive all off my order?
I didn't receive all off my order?
If your order includes multiple items, they may ship separately from different production partners. You’ll receive individual tracking numbers for each shipment.
If something is missing, please check your shipping confirmation email to see whether items were sent in separate packages.
If everything should have arrived together or you still have concerns, please email us with your order number. We’ll look into it right away and make sure you’re taken care of.
Returns & Exchange
What is your returns policy?
What is your returns policy?
Because each item is made just for you, we’re unable to accept returns.
However, we proudly stand behind the quality of every product that leaves our shop.
If your order arrives with an error or damage, please email hi@livestockboutique.com within 7 days of delivery.
We’ll take care of you and make it right — that’s a promise.
How long does it take to process my return or exchange?
How long does it take to process my return or exchange?
Once we receive your returned item, processing typically takes 5-7 business days. Refunds will be issued to your original payment method, or the exchanged item will be shipped promptly.
Shipping & Tracking
Do you ship internationally?
Do you ship internationally?
International shipping is available by request.
Just send us an email on our contact form, and we’ll walk you through the options and details. We’re always happy to help you get Livestock Boutique products wherever you call home.
How long does shipping take?
How long does shipping take?
All orders are placed into production as quickly as possible, usually the next business day. Production time varies based on what is ordered but is typically 10 -14 business days or less.
You will receive an email with an estimated shipping date after your order is placed into production. If you don't see this email check your SPAM folder. Please keep in mind this estimate can fluctuate, especially during the busy season.
Do you offer expedited shipping?
Do you offer expedited shipping?
Sorry, we do not offer expedited shipping services.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If you need to update a your shipping address, please email us as soon as possible at hi@livestockboutique.com and we will do our best to make the change.
Please include your order number in the message so we can help you quickly.
We’ll do our best to make adjustments if your order has not yet moved into production, but changes cannot be guaranteed due to the fast nature of our processing timeline.
